You need a better customer- and service orientation for your IT?
You need an optimal support for your business processes from your IT-organization?
The implementation and optimization of IT-Service Management based on ITIL® is the way to go!
Transparent and well structured processes obtain acceptance of IT in the enterprise. Together with you we develop the process definitions and work instructions based on the “good practices” of ITIL®. This is the way for implementing the processes and perform later adaptions in a successful way – and have a clear definition of responsibilities.
- Analyses of the existing process- and system landscape
- ITSM-process implementation consulting
- Support on product- and tool selection
- Process customization and -optimization
- Support for “Management of Change”
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
ITIL® is a registered Trademark of AXELOS Ltd.
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